FAQs

Answers to your questions about orders, delivery, and special requests

Frequently Asked Questions

How much notice do you need?

Most freshly baked items require 24 hours notice.

Variety Boxes and gluten-free products require 48 hours notice.

Orders placed after our daily cut off of 7pm may be scheduled for the next available pickup or delivery day.

Can I order for the same day?
Are your products vegetarian?
Where is pickup?
Can I customize my order?

We accept:

  • Visa, Mastercard, American Express & Debit

  • Apple Pay

  • Google Pay

  • PayPal

  • Interac e-Transfer

  • Cash (Pickup Orders Only)

Absolutely! Many products can be customized. Leave your requests in the product notes or contact us before ordering if you have specific questions.

Availability varies based on our baking schedule. If we have room, we'll do our best to accommodate your request, but same-day orders are not guaranteed.

Pickup is available from our North Delta micro-bakery. The full pickup address is provided after your order is confirmed.

Do you offer delivery?
When are deliveries made?
Do you have keto options?
How much protein is in your products?
Can I pay cash?
What payment methods do you accept?
Do you offer gluten-free products?
Storage

Our products are made fresh to order and are best enjoyed within a few days.

Fresh Baked Goods

Most muffins and baked products are shelf stable for several days when stored in an airtight container at room temperature.

Refrigerated Products

The following products should be kept refrigerated:

  • Protein icings and frostings

  • Protein creams

  • Maple Vanilla Breakfast Loaf (contains protein icing)

Best Served Chilled

Our PB Mocha Protein Dessert Cake is shelf stable but is designed to be enjoyed chilled for its signature rich, fudgy texture.

Overnight Oats with Probiotics

We recommend refrigerating our Probiotic Overnight Oats to help maintain probiotic viability.

Freezing

Many of our baked goods freeze well. For the best flavour and texture, store them in an airtight container or freezer bag and thaw before enjoying.

Yes! We offer local delivery throughout Metro Vancouver using Uber Courier. Delivery fees are calculated at checkout based on your location.

Preferred delivery windows are selected during checkout. We'll do our best to accommodate your requested time whenever possible

Most of our fresh bakery products contain 20g or more of protein per serving, with some products providing over 30g of protein.

Each product page includes complete nutrition information.

yes—for pickup orders only.

Select Manual Payment (e-Transfer) at checkout and send a 50% deposit to confirm your order. The remaining balance can be paid in cash at pickup.

Delivery orders must be paid in full before delivery.

Yes. We offer gluten-free recipes for select products.

Yes! We offer a growing selection of high-protein keto-friendly baked goods.

Yes! Our products are vegetarian-friendly.

Do you accept returns?

Due to the perishable nature of our products, we cannot accept returns.

If there's a problem with your order, please contact us as soon as possible and we'll work with you to make it right.

Can I cancel my order?

Orders may be cancelled before ingredients have been prepared.

Once production has begun, An order may be refunded for up to 50% of the total order value

Get in Touch

Questions? We're here to help anytime.

Location Info

Pick up your orders easily at our North Delta Kitchen.

Address

B-11686 86 Ave, Delta, BC

Hours

Mon-Fri 4pm-8pm
Sat & Sun - 11am-6pm